We have updated our service offer for you! Learn how the NETZSCH remote service will support you as quickly and helpful as usual.
With the introduction of the revised EN 50399 standard, the next step has been taken for the fire safety in public buildings and installations. The standard describes the exact test conditions of cables or cable bundles to simulate realistic conditions in case of fire. NETZSCH TAURUS® Instruments now offers a standard cable (according to prEN 50399:2020) for fire testing in accordance with EN 50399 to match its Fire Testing System for Cables (KBT).
During the current crisis surrounding COVID-19, one thing is particularly important to us - the health and safety of our partners, customers and own employees.
We have taken the necessary precautionary and protective measures to reduce direct contact amongst colleagues as well as with customers, and to replaced it with digital communication. Many colleagues already work from home and can be contacted by email or phone as usual. In order to continue to be a reliable partner for our customers, we have adjusted our stock levels and are able to deal with enquiries promptly and with the usual quality. We have also increased our hotline capacities for service and support.
Even if we are not physically able to be at your side – we are there for you. We are complying with the recommendations of the authorities at home and abroad and are doing everything possible to deal with the current situation in the best possible way for you. At the same time, we will do our best to contribute to contain the crisis. In times like these, you need a reliable partner. That we are, and will continue to be.
Your NETZSCH Analyzing and Testing Team