On-Site Service

Installation and Commissioning

We install your analytical instruments in your laboratory, carry out a complete configuration and parameterization, and provide your operating personnel with comprehensive basic instructions. Your instrument is then professionally put into commission and can immediately be put to use.

On-Site Repairs

Implemented diagnostical systems in our instruments enable quick and specific problem-solving for your NETZSCH instruments. Our service personnel can thereby immediately localize the problem and re-establish functionality. We can offer you emergency service based upon the application area of your instruments, with response times of your choice.


Instrument Service Plans

NETZSCH offers a wide variety of instrument service plans. Many labs appreciate both the additional peace of mind and the fast, on-site service we offer with no hidden fees or extra costs.

  • Preventative Maintenance Plan (PMP)
  • Silver Service Plan (SSP)
  • Gold Service Plan (GSP)
  • Platinum Service Plan (PSP)


Advanced and Refresher Training

We offer comprehensive, professional on-site training designed specifically to meet your individual requirements. That way you can achieve the most from your instrumentation and results.


Contact us for more details.