To initiate a session:
1. Click HERE to download our service application.
2. Execute the application.
(If your operating system asks you for permission, be sure to allow it.)
3. TeamViewer will open and will issue you a unique ID and Password for this session.
(Be sure to keep this window open until your session is over!)
4. Contact our service hotline at +49 9287 881-555 and request a TeamViewer Session.
5. Tell your service partner the unique ID and Password issued by TeamViewer for this session.
6. Shortly thereafter, our service engineer will have connected to your system.